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Getting Started
Welcome to MozyPro
Here are a few tips to help you get started.
Installing Mozy
The links below will guide you through installing
MozyPro.
-How do I download Mozy? (Mac)
-What are the differences between licenses?
-What is overdraft and how does it work?
-Where can I find my support ID?
-How can I contact support if I need help?
-How do I install Mozy? (Win)
-How do I assign a license key?
Configure Backups
After installing Mozy you will need to configure
your backups.
-What should I expect Mozy to back up?
-What settings should I choose? (Win)
-Are Backup Sets and File System different?
-How does scheduling work? (Win)
-How does scheduling work? (Mac)
-How do I map a network share or NAS? (Win)
-How do I map a network share or NAS? (Mac)
Manage Backups
After installing Mozy, you will need to
configure your backup.
-How do I add or remove a computer?
-How do I replace my old computer with my new one?
-How do I purchase more space?
-How do I purchase more space?
-How do I reset my password?
-Overview of the admin console
-How do I increase quota for a computer?
Restoring Data
Now that your data is safe here is how you
can get it back.
-What are my options for restoring data? (Win)
-What are my options for restoring data? (Mac)
-How can I request a restore? (Win)
-How can I request a restore (Mac)
-How can I extract my files now that I have them? (Win)
-How can I extract my files now that I have them? (Mac)
-What if I switched from a PC to a Mac or Mac to a PC?
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