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Downloadable User Guide

Extract Files Downloaded to a Windows Computer Mozy User Guide
Article Reference ID:000016422
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Pre-requisite: Before you can do this, you must have chosen archive package as the delivery method for files you selected in your Mozy account online, then manually downloaded the archive package.

If your Windows computer does not have the extraction program supplied by Microsoft, you can search for and obtain one on the Internet, such as 7-Zip. You can download the 7-Zip application at: http://sourceforge.net/projects/sevenzip/files/7-Zip/9.20/7z920.msi/download.

  1. Right-click the folder, and then click Extract All.
  2. Choose one of these options:
    • If you are using the same computer the files were backed up from, or one with the same operating system, you can restore all the files and folders into the original folder structure they were backed up in. Browse to the drive letter they were backed up from originally, most likely the C:\ drive.
    • If you are using a different computer or one with a different operating system, you can restore all the files and folders into the original folder structure they were backed up in, and from there move them into their final locations. Browse to a drive letter to restore to, most likely the C:\ drive.
  3. Click Extract.

On the C:\ drive, all the files are restored into the original folder structure they were backed up from. This will take some time because the files are uncompressed as they are copied. In the process, any folders that did not exist are created.

Note: If any file with the same name already exists in any folder, you must select whether you want to replace it. If you have Windows Vista or later, you can also select to copy the file and rename it, thereby by keeping the existing file and adding the renamed restored file to the same folder.
Important: If you chose to use non-default encryption for your backups with Mozy, you will now need to decrypt your files. For more information, see Decrypting My Restored Files.

Next Steps: If necessary, move the extracted files into appropriate locations on the computer. This might mean moving them into the default documents folder for your user account on the computer. It might also mean moving personal data files for email or database programs into the necessary folder.

After you are sure all your files are restored and in the correct folders on your computer, you can delete the archive package which you manually downloaded.