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Downloadable User Guide

Backup for Windows 2.26 Release Notes

Mozy User Guide

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This topic provides release notes for this version of the Mozy backup software for Windows. Release notes identify new and changed features, as well as any issues.

Version 2.26.7

New and Changed Features

There are no new or changed features in this release.

Issues

This section describes issues fixed in this version of the backup software. If any new issues are identified in this version, warnings, prevention, work-arounds, or fixes are also identified.

Fixed Issues

  • Fixed a rare issue during activation that caused the Windows backup software to not obtain the correct client configuration from the Mozy servers.

Version 2.26.4

New and Changed Features

There are no new or changed features in this release.

Issues

This section describes issues fixed in this version of the backup software. If any new issues are identified in this version, warnings, prevention, work-arounds, or fixes are also identified.

Fixed Issues

  • The backup software now reports a NetworkShareError1 when it is unable to connect to a network share that was selected for backup. To resume successful backups, ensure the network share is available, or go to settings and remove the network share. With previous versions, opening the settings window initialized unreachable network shares as being unselected (Server only).
  • Fixed an issue that caused network shares selected for backup to be deselected.
  • Fixed an issue that prevented a Lotus Notes database file from backing up properly.

Known Issues

There are no new known issues in this release.

Version 2.26.3

New and Changed Features

There are no new or changed features in this release.

Issues

This section describes issues fixed in this version of the backup software. If any new issues are identified in this version, warnings, prevention, work-arounds, or fixes are also identified.

Fixed Issues

  • Fixed an issue where the backup software was not retrying certain server errors resulting in a ServerError17:23.

  • Fixed an issue that required non-foundation partners to have license keys assigned to users before they could activate those users with corporate credentials.
  • Fixed an issue that caused the backup software to prompt the user to replace a machine instead of automatically attempting to add a new machine.
  • Resolves FilterError0 errors after the users updates the operating system from Windows 8 to Windows 8.1.
  • The backup software is now more thorough in checking for existing proxy settings in Internet Options. Changes to Internet Options are also automatically detected and imported.
  • Fixed an issue with where disk volumes marked for Microsoft deduplication in Windows server 2012 were not backed up.
  • Fixed an issue where Spanish was not in the list of languages in the Settings window on Windows 8.

Known Issues

There are no new known issues in this release.

Version 2.26.0

New and Changed Features

This section describes features that are new or changed in this release.

Faster Restores with Multiple Connections

Restores can now use multiple connections to the Mozy cloud for faster transfers and more efficient bandwidth usage. If one connection needs to wait or fails, another connection is used.

Easier Process for Manually Updating the Backup Software

If you are prompted to update the backup software and choose to update later, you are given the option to update on a weekly basis. You can also perform the update at any time through the Mozy icon. To update, right-click the Mozy icon Mozy-Symbol        in the notification area and select Update Mozy in the menu. If no updates are available, the menu option is hidden. This feature eliminates the need to search for the latest update.

More Frequent Backups of Lotus Notes Databases

The amount of change required to cause a Lotus Notes database backup is decreased. The database is now backed up more frequently and the size of the updates are smaller.

Added Command Line Options for Controlling the Initial Configuration of the Backup Software

You can specify options when starting the backup software setup program in Windows. These options let you specify information for accounts activated using a product key. You can also hide the replace computer option when setting up a computer if your organization has integrated your authentication service with the Mozy authentication service. This takes away the option for users to replace a computer; they can only add a computer to an account. For more information, see Commands for Windows Backup.

Added a Command Line Option for Replacing Computers during Activation

For organizations that have integrated their authentication service with the Mozy authentication service and are using user assisted activation, you can now use the /replace option with the /userassistedauthenticate command to specify whether a computer being activated replaces a previously activated computer. For more information, see Commands for Windows Backup.

Issues

This section describes issues fixed in this version of the backup software. If any new issues are identified in this version, warnings, prevention, work-arounds, or fixes are also identified.

Fixed Issues

  • Fixed an issue where the rules for installing the latest updates were not always working at the expected time.
  • Improved the speed of the initial backup of a large file by reducing the number of steps required to perform the backup.
  • Fixed an issue that caused more than one expired password dialog to appear if the initial dialog is not acknowledged.
  • Fixed an issue that prevented updates to the software update information from being applied.
  • Fixed an issue where files selected for backup on network shares were not being saved properly on Windows XP and 2003 computers.
  • Fixed an issue that prevented some users from being able to activate their accounts when activating with only their user name and password.
  • Fixed a rare issue with the local backup feature that prevented some of the files from being backed up.
  • Added the ability for a user in an organization that has integrated their authentication service with Mozy to replace a computer that is no longer used with a new computer in their account.
  • Fixed an issue that prevented backed up files from being associated with their backup sets in the Settings window Restore tab and when accessing files online.
  • Fixed an issue where the text in a window displayed during the installation process incorrectly indicated that an insecure (http) link was being used instead of a secure (https) one. This is in the window prompting for a subdomain for organizations that have chosen the Use my company's single sign on activation option.
  • Fixed an issue where names entered in Japanese characters during the installation are not displayed properly in the Admin Console.

Known Issues

  • Disk volumes marked for Microsoft deduplication in Windows Server 2012 and Windows 8/8.1 are not backed up. Avoid using deduplication on volumes that you want to backup using Mozy.

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