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Downloadable User Guide

Set Backup Software to Use a Windows Proxy Server

Mozy User Guide

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By default, Mozy does not use proxy servers. However, if you have already defined a proxy server for a Mac, then Mozy automatically uses it. If you use Mozy on Windows, you can enable a proxy server directly in the Mozy backup software. You can do the same in Mozy Sync on a Windows computer as well. You may want to add some advanced proxy server settings to accommodate Mozy specifically, particularly where firewalls are concerned. For more information, see Advanced Proxy Server and Firewall Settings.

If you use Windows 8 or Windows Server 2012, make sure your system is compatible with Mozy. For more information, see Windows 8 and Windows Server 2012 Exceptions.

If you cannot change this setting and you use Windows, you may be able to resolve this issue yourself. For more information, see If Settings Are Greyed Out in the Mozy Backup Software for Windows. You may not be able to change this setting if your account administrator is managing it for you.

  1. Choose one of the following options.
    • (Backup Software on Windows 8) On the Start screen, click the Mozy Settings tile.
    • (Mozy Sync on Windows 8) On the Start screen, click the Desktop tile to open the desktop, and then right-click the Mozy Sync icon Mozy Sync Icon        in the notification area and click Preferences.
    • (Backup Software on Windows 7 or earlier) Right-click the Mozy icon in the notification area, then select Settings > More Settings. For more information, see Open the Backup Software on Windows through the Notification Area.
    • (Mozy Sync on Windows 7 or earlier) Right-click the Mozy Sync icon Mozy Sync Icon        in the notification area, and then click Preferences.
  2. Choose one of the following options.
    • In the backup software Settings window, click the Options tab, and then click the Network tab.
    • In the Mozy Sync Preferences window, click the Settings tab.
  3. Choose one of the following options.
    • In the backup software Network tab, click Setup Proxy.
    • In the Mozy Sync Settings tab, click Proxy Settings.
    The Proxy Configuration window appears.
    Figure 1. Proxy Configuration
  4. Select one of the following options and provide any additional required information.
    • Do not use a proxy to connect to servers The Mozy software connects directly to the Internet. This is the default setting.
    • Use this proxy server Enter the port number, the IP address, the host name, or the URL of the proxy server you want Mozy to use.
    • Use this computer's default proxy server Mozy uses the default proxy server set up for this computer.
    • Automatically detect proxy settings Mozy configures the proxy server based on your local network proxy settings.
    • Use automatic configuration script Enter the URL for the script your organization uses to automatically configure proxy settings.
    • Import Windows Proxy Settings If a proxy server is defined for Internet Explorer, immediately import those settings. If a username and password are required, enter them manually. If your proxy settings change in Internet Explorer, you need to import your settings again using this option. If a username and password are required, these will need to be entered manually.
  5. Select a Proxy authentication option.
    • My proxy server does not require authentication You do not need to specify your user name, password or domain for the proxy server.
    • My proxy server authenticates my computer via the domain Uses your domain to log in.
    • My proxy requires a user name and password Specify the user name, password, and optional domain for the proxy server.
  6. Click OK to save your settings.

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