To restore from DVD, you must first log in to your account online to select files, then choose media restore as the delivery method. Files arrive on DVD unless the total size of all files to restore is sufficiently large to warrant a hard drive instead.
The files on a DVD are compressed and encrypted. This lets us send your files to you on the fewest number of DVDs, and it ensures that if the shipment falls into the wrong hands, nobody except you can get to them. In the process of unlocking this shipping encryption, a program called 7-Zip will run. This program is freely available on the Internet, and is provided along with your restore so that you can decrypt it.
DVDs have labels like this: Restore: Vol. X of N. The number represented by X is the unique ID for a specific DVD, or restore volume. The number represented by N is the total number of restore volumes in the set.
If a DVD has a label like this, Supplement Disk A to Vol. X it contains part of a single file which is larger than can fit onto a single DVD. Such large files are spanned across more than one DVD. The number represented by A is the unique ID for each supplement disk. The number represented by X is the unique ID for the specific restore volume that the supplement belongs to, as described above. If you receive any supplement disks, see Restoring a File Spanned across Multiple DVDs.
Example of DVD Labels
This is an example of a set of DVD labels, and a description of each DVD.
| DVD Label | Description |
|---|---|
| Restore: Vol. 1 of 4 | First of four restore volumes. This DVD contains many files. |
| Restore: Vol. 2 of 4 | Second of four restore volumes. This DVD contains many files. |
| Restore: Vol. 3 of 4 | Third of four restore volumes. This DVD contains part of a single very large file which is spanned across two DVDs. |
| Supplement Disk 1 to Vol. 3 | Supplement DVD to the third restore volume. Contains part of the file from restore volume 3. |
| Restore: Vol. 4 of 4 | Last of four restore volumes. This DVD contains many files. |