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Downloadable User Guide

Select Several Files from the Web Mozy User Guide
Article Reference ID:000016249
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You can select several files in any folder or an entire folder. If you need to select files or folders from among more than one folder, you must use the Restore Queue. For more information, see Select Files from Different Folders on the Web.

  1. Use a Web browser to log in to your account online. Choose one of these options:
    • At https://mozy.com/login, type your email address and password in the appropriate fields, then click Log In.
    • If you use MozyPro or MozyEnterprise and if your administrator provided you with a URL, use that URL in your browser's address bar, then press Enter, type your email address and password in the appropriate fields, then click Log In. The URL should resemble https://subdomain.mozy.com/login, where subdomain is replaced by the actual subdomain for your MozyPro or MozyEnterprise account.
  2. Choose the computer or device to select files from.
    • Click the Devices tab, then choose a device.
    • Click the Stash tab.
  3. Find and select any files or folders. If you leave the current folder, any selected files or folders are no longer selected.
  4. Choose any of these actions:
    • To download immediately, click Download Now under Actions. The file is downloaded to your computer. Depending on your Web browser, the file is saved or opened on your computer the same as any other file you download from the Internet.
      Note: Selections with a total size more than 512 MB cannot be downloaded this way. For large selections, you must click More Download Options to use a different delivery method. For more information, see Choose Delivery Method from Mozy on the Web.
    • To choose your delivery method, click More Download Options under Actions. The Restore Wizard appears. For more information, see Choose Delivery Method from Mozy on the Web.

You may need to decrypt files you download or restore. For more information, see Decrypting My Restored Files.